Terms of sale
Preamble
These Terms & Conditions govern all purchases made on revline.com, operated by Revline. Placing an order constitutes full acceptance of these terms.
Article 1 — Products
All products are printed on demand. Each item is manufactured after order confirmation by a third-party production partner. Product images on the site are accurate representations, though slight colour variations may occur between screens and the final product.
Article 2 — Pricing
All prices are listed in euros, inclusive of all applicable taxes. Shipping costs are included in the displayed price unless otherwise stated on the product page. Revline reserves the right to update prices at any time. Orders are billed at the price displayed at the time of purchase.
Article 3 — Orders
The ordering process is as follows:
- Select product(s) and size
- Review cart
- Enter shipping and payment details
- Confirm and pay
- Receive order confirmation by email
An order becomes binding upon receipt of the confirmation email. Revline reserves the right to cancel any order in cases of suspected fraud or unresolved prior disputes.
Article 4 — Payment
Payment is processed at the time of order via credit/debit card (Visa, Mastercard, American Express), Apple Pay, Google Pay, Shop Pay, or PayPal. All transactions are secured through Shopify Payments and SSL/TLS encryption.
Article 5 — Production & Delivery Times
Each product is manufactured to order after payment confirmation. Estimated timelines:
- Production: 2 to 5 business days
- Delivery to France: 3 to 7 business days after production
- Delivery to Europe: 5 to 10 business days after production
- International delivery: 7 to 15 business days after production
These estimates are indicative and do not constitute a contractual commitment. If an order has not been received within 30 days, the customer may cancel and receive a full refund.
Article 6 — Right of Withdrawal
In accordance with European consumer protection regulations, customers have 14 calendar days from the date of delivery to withdraw from their purchase, without providing a reason.
To exercise this right, send an email to help.revlinesupport@gmail.com including your order number. The product must be returned in its original condition — unworn, unwashed, with tags attached — within 14 days of notifying us.
Return shipping costs are the responsibility of the customer. Refunds are processed within 14 days of receiving the returned product, using the original payment method.
Article 7 — Defective Products
If a product arrives defective (printing error, wrong size shipped, damage during transit), contact us at help.revlinesupport@gmail.com within 14 days of delivery with photos of the issue. We will either send a replacement or issue a full refund, including return shipping costs.
Article 8 — Legal Guarantees
Products are covered by the legal guarantee of conformity (Articles L217-4 to L217-14 of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 to 1649 of the French Civil Code).
Article 9 — Liability
Revline shall not be held liable for damages resulting from improper use, failure to follow care instructions, or force majeure events.
Article 10 — Intellectual Property
All content on the site — designs, text, photographs, logos, and graphics — is the exclusive property of Revline and is protected by intellectual property law. Any reproduction, in whole or in part, without prior written authorisation is prohibited.
Article 11 — Personal Data
The handling of personal data is detailed in the Privacy Policy available on the site.
Article 12 — Dispute Resolution
If a dispute cannot be resolved directly with Revline, customers may use the services of a consumer mediator free of charge: [mediator name and contact details — mandatory under French law]. The European Online Dispute Resolution platform is also available at https://ec.europa.eu/consumers/odr.
Article 13 — Governing Law
These terms are governed by French law. Any dispute falls under the jurisdiction of French courts.